KLARNA

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How Does It Work?

Add all your fave styles to your basket and head to checkout. Once you’ve filled in all your deets and selected your delivery type, choose the Klarna Pay later in 3 interest-free instalments option.*Minimum spend £30.

Klarna Pay in 30 days. *No minimum spend

How does Pay later in 3 interest-free instalments work?

PAY IN 3 INSTALMENTS

With this plan, when your order is confirmed with us you’ll be able to spread the cost of your purchase over 3 equal payments.

This payment will automatically come out of the credit or debit card you entered at the checkout. The first instalment will be collected when your order is confirmed. The second and third instalments are scheduled 30 and 60 days later!

You can track your payment schedules in the Klarna app and Klarna will also send you reminders.

You can pay before the due date by logging into Klarna app or onto klarna website

No interest, fees or credit applications apply. See terms.

How does Pay in 30 days work?

PAY IN 30 DAYS

Make your purchase today so you can try before you buy. Only pay for what you keep. Pay up to 30 days later. No interest. No fees. See terms

FAQ's

Who is Klarna?

Klarna is a payments service that helps you buy the things you want or need. Right now, over 100 million people worldwide use Klarna at over 200,000 online stores. https://www.klarna.com/uk/about-us/

Please spend responsibly. Borrowing more than you can afford could seriously affect your financial status. Make sure you can afford to make your monthly repayments on time.

Klarna Bank AB (publ) is the lender and we act only as the introducer. The credit product is provided by Klarna Bank AB (publ). Credit is only available to permanent UK residents aged 18 and over, depending on their status. Terms and conditions apply.

Klarna Bank AB (publ) is authorised and regulated by the Swedish Financial Supervisory Authority. Deemed authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website. Please note that Pay in 10 days and Pay in 3 instalments are not regulated by the FCA.

Klarna's Pay in 3 instalments and Pay in 30 days credit agreements are not regulated by the FCA. Missed payments may affect your ability to use Klarna in the future. 18+, UK residents only. Subject to status. T&Cs apply. https://www.klarna.com/uk/terms-and-conditions/

https://www.klarna.com/uk/about-us/

Please spend responsibly. Borrowing more than you can afford could seriously affect your financial status. Make sure you can afford to make your monthly repayments on time.

Klarna Bank AB (publ) is the lender and we act only as the introducer. The credit product is provided by Klarna Bank AB (publ). Credit is only available to permanent UK residents aged 18 and over, depending on their status. Terms and conditions apply.

Klarna Bank AB (publ) is authorised and regulated by the Swedish Financial Supervisory Authority. Deemed authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website. Please note that Pay in 10 days and Pay in 3 instalments are not regulated by the FCA.

Klarna's Pay in 3 instalments and Pay in 30 days credit agreements are not regulated by the FCA. Missed payments may affect your ability to use Klarna in the future. 18+, UK residents only. Subject to status. T&Cs apply. https://www.klarna.com/uk/terms-and-conditions/

Am I eligible/will I be accepted?

You must be at least 18. Whilst these options are widely promoted, they are subject to your financial circumstances. When choosing Pay later, our soft-search assessment will not affect your credit rating.

What happens if I need to cancel/return my order?

As soon as we’ve accepted your cancellation/return, Klarna will automatically cancel any future payments scheduled, as well as refunding you any amounts you’ve already paid!

Visit Klarna app or Klarna’s Customer Service page to see a full list of FAQ’s, live chat and telephone options.

There's something wrong with my order. Do I still need to pay for it?

You do not need to pay for goods that are received damaged, broken or faulty. Follow the retailers dispute instructions and make sure to “Report a problem” in your Klarna account to pause your statement until you’ve resolved the dispute with the retailer. As soon as the retailer has registered your cancellation or your return, the refund will be processed within 5-7 business days.

I have not received my order. What happens to my statement?

You do not need to pay the statement until you have received your order. Contact the retailer for an update on the delivery. Make sure to log into your Klarna account and “Report a problem” to pause your statement until you’ve received your order.

My statement is incorrect. What should I do?

If your statement does not match your order details, please contact the retailer directly for a correction of your statement. Make sure to log into your Klarna account and “Report a problem” to pause your statement until the details have been corrected.

You need to be at least 18 years old and a UK resident to use Klarna’s credit products including Pay in 3 instalments. When you choose Klarna they will also check the information you provide and your financial situation.